Customer Service

Customer Service Desk

Location:
Level 3 near Colorado
Tel: 02 8825 2400
Email: customerservice@westpointblacktown.com.au

Our friendly Customer Service team are here to help. visit them for assistance with:

  • Information on Westpoint retailers and events
  • Complimentary wheelchair, prams and motorised scooter hire
  • Kiddie Cruiser
  • Westpoint Gift Vouchers
  • Lost and found
  • Community information
  • Justice of the Peace
  • General enquries
Parent's Room Locations
  • Level 1 Food Court
  • Level 1 near Pet Pontoon
  • Level 2 near Big W
  • Level 3 Food Court
  • Level 3 near Katies
  • On Four, level 4 near Hoyts
Justice of the Peace Hours

Located at the Customer Service Desk Level 3 at the following times:

Monday 11.00am - 1.00pm
Tuesday10:00am - 12:00pm
Friday2:30pm - 4:30pm
Saturday2:00pm - 3:00pm
Sunday2:00pm - 3:00pm

Personalised Westpoint Gift Vouchers are available from our Customer Service Desk, in a variety of attractive gift wallets and can be purchased in denominations from $20. Redeemable at participating Westpoint stores*, they are valid for 12 months from the date of issue. EFTPOS and Credit Card facilities are available.
*Westpoint Blacktown Gift Vouchers can not be redeemed at Myer, Target, Coles, NRMA and Vodafone, Woolworths, Woolworths Liquor, Big W, Dick Smith & Tandy.

Disabled Parking Locations

Level 1 - Red level car park: 9 parking bays
Level 2 - Green level car park: 9 parking bays
Level 3 - Orange level car park: 9 parking bays
Roof - Blue level car park: 9 parking bays

Have any suggestions or comments? Click here for a Customer Feedback form.

Gift Vouchers

 

17 Patrick Street
Blacktown NSW 2148 Australia
Tel: (02) 8825 2400

Mon 9.00-5.30
Tues 9.00-5.30
Wed 9.00-5.30
Thur 9.00-9.00
Fri 9.00-5.30
Sat 9.00-5.00
Sun 10.00-4.00
Two Women