Customer Service

Location:
Level 3 near Colorado
Tel: 02 8825 2400
Email: customerservice@westpointblacktown.com.au

Our friendly Customer Service team are here to help. visit them for assistance with:

• Information on Westpoint retailers and events
• Complimentary wheelchair, prams and motorised scooter hire
• Kiddie Cruiser
• Westpoint Gift Cards
• Lost and found
• Community information
• Justice of the Peace
• General enquries

• Level 1 Food Court
• Level 1 near Pet Pontoon
• Level 2 near Big W
• Level 3 Food Court
• Level 3 near Katies
• On Four, level 4 near Hoyts

Located at the Customer Service Desk Level 3 at the following times:

Monday to Friday:

10am-12pm

Weekends:

By appointment only

If you are searching for the perfect gift then the ideal solution is the one you can choose yourself. Westpoint Gift Cards are available from the Customer Service Desk and they can be purchased in any denomination between $20 and $500.  Redeemable at participating Westpoint stores*, they are valid for 12 months from the date of issue. EFTPOS and Credit Card facilities are available.

Click here to view participating retailers.

To view Westpoint Gift Card Terms and Conditions please click here
*Westpoint Blacktown Gift Vouchers can not be redeemed at Myer, Target, Coles, NRMA, Vodafone, Woolworths, Woolworths Liquor, Big W, Dick Smith, Tandy & Australia Post..

Level 1 - Red level car park: 9 parking bays
Level 2 - Green level car park: 9 parking bays
Level 3 - Orange level car park: 9 parking bays
Roof - Blue level car park: 9 parking bays

Have any suggestions or comments? Click here for a Customer Feedback form.